Transform Customer Support with NiceBot.chat
Deploy intelligent AI chatbots to enhance customer interaction.
Trusted by Leading Companies
10,000+
Active Businesses
2M+
Conversations Handled
99.9%
Uptime Guarantee
24/7
Support Available
How It Works
Your AI chatbot in 3 simple steps
Go from zero to a fully trained AI chatbot on your website β no coding required.
Add your website
Enter your URL and we automatically import your content. Your chatbot learns about your business in seconds.
Customize the experience
Choose your chatbot's personality, language, and appearance. Make it match your brand perfectly.
Go live & get insights
Embed on your site with one line of code. See what customers ask and how your bot performs β all in your dashboard.
Features
Everything you need to delight customers
AI-Powered Conversations
Smart chatbot that understands context, handles follow-ups, and knows when to escalate to your team.
One-Click Website Import
Paste your URL and your chatbot is trained instantly. No manual data entry β just import and go.
Multi-Language Support
Serve customers in English, Korean, Chinese, and Japanese. The bot auto-detects and responds in their language.
Conversation Analytics
See what customers ask most, track escalation rates, and discover content gaps β all in your dashboard.
Customizable Personality
Choose from Professional, Friendly, Casual, or Technical tones. Match your brand voice perfectly.
Weekly Performance Digest
Get a weekly email with your chatbot's stats, top questions, and actionable tips to improve.
Training
4 ways to teach your chatbot
Feed your chatbot the knowledge it needs β from your website, documents, FAQs, or live business data.
Website Pages
Import any webpage β blog posts, help centers, product pages. We extract the content and train your bot automatically.
- Blog articles & guides
- Help center pages
- Product descriptions
- Company information
Documents & Files
Upload PDFs, Word docs, spreadsheets, or plain text. Your bot learns from your existing knowledge base.
- Product manuals
- Policy documents
- Training materials
- Knowledge bases
FAQ & Quick Answers
Add common questions and answers directly. Perfect for getting started fast with the most important info.
- Common questions
- Quick setup
- Business hours & contact
- Pricing information
Live Business Data
Connect real-time data like order status, inventory, or account info. Your bot gives personalized, up-to-date answers.
- Order tracking
- Live inventory
- Account information
- Personalized responses
Your whole team, one dashboard
Invite team members, manage multiple domains, track escalations, and see exactly how your AI is performing β all from one place.
Conversation Insights
See top questions, escalation rates, and engagement trends at a glance.
Weekly Digest Emails
Automated performance reports delivered to your inbox every Monday.
Smart Escalation
AI detects frustrated customers and routes them to your team instantly.
Usage & Billing
Track AI usage, manage plans, and control costs with transparent billing.
Trusted by industry leaders worldwide
βNiceBot.chat transformed our customer support. Response times dropped by 80% and customer satisfaction increased dramatically.β
Sarah Chen
CEO, TechFlow
βThe AI understands our business perfectly. It handles complex queries that used to require our senior support staff.β
Marcus Rodriguez
Head of Operations, GrowthCorp
βImplementation was seamless and the results were immediate. Our team can now focus on strategic initiatives.β
Emily Watson
Customer Success Manager, InnovateLab
Pricing
Simple, Transparent Pricing
Choose the perfect plan for your business needs.
Starter
For trying things out
- 1 domain
- 1 chatbot
- FAQ only (500 chars)
- Limited email integration (10 emails)
- Standard support
- 100 AI responses/month
Professional
For small businesses
- 3 domains
- 20 documents
- 10,000 events/month
- API: 1,000 req/hour
- 250 emails/month
- Advanced analytics
- Custom branding
- Priority support
- ~28,000 chats/month
Premium
For growing businesses
- 5 domains
- 30 documents
- 50,000 events/month
- API: 2,500 req/hour
- 375 emails/month
- Advanced analytics
- Custom branding
- Priority support
- ~43,300 chats/month
Business
For growing teams
- 10 domains
- 40 documents
- 100,000 events/month
- API: 5,000 req/hour
- 500 emails/month
- Advanced analytics
- Custom branding
- White-label
- Priority support
- ~58,500 chats/month
Enterprise
Tailored solutions for large enterprises
- Unlimited domains
- Unlimited documents
- Unlimited events
- Unlimited API access
- Unlimited emails
- Dedicated account manager
- Custom integrations
- SLA guarantee
- White-label
- Priority support
Try It Now
Chat with our AI β right now
No signup required. This is a live NiceBot chatbot trained on our own documentation. Ask it anything!
NiceBot Assistant
Online
Hi! π I'm your AI assistant. How can I help you today?
What can NiceBot do?
NiceBot is an AI chatbot platform that helps businesses automate customer support. You can train it on your website, documents, and FAQs!
How fast can I set it up?
Under 60 seconds! Just paste your website URL and we'll train your bot automatically. β‘
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This is what your customers will see β fully customizable to match your brand.